"Once we got into the recycle bin, we realized it was entirely filled with naked
pictures and movies. It turns out that this young woman was a pornstar named
Jasmine Grey."
"I left for the day and came back the next day to find that one of our fellow
employees had copied all of the files to a few dvd's and shared them with
management, as well as most of the other techs."
"Her webcam was still locking up her machine when she took her computer home
that night, so she returned again in the morning. She still wouldn't provide us
with her site (not that we needed it anyway at that point), but she did want to
look into purchasing a new machine. At this point I handed her off to a PCHO
rep who proceeded to convince her that instead of buying a new machine...she
should just have an Agent come out to fix it at her house (that way she 'could
rest easy that her privacy would be assured')."
"The manager on duty at the time was involved in the scam, so he offered to
send an Agent out for free to "go the extra mile and insure she only shop at
Best Buy in the future" Of course, the Agent that came out to her house was
none other than the same person who copied all her files to DVD. He fixed the
webcam in a few minutes then spent the entire remainder of the appointment
scouring her network for more porn, which he saved to a portable hard drive.
Those files were then shared across the store."
"The sad part is that she passed away in a car crash only days later which
quickly formed rainclouds over everyone's perverted parade."
The former employee concludes, "So how about that? Not only did the techs steal
porn from a customer.. ..they forfeited the revenue from a new computer and
from an on-site visit for the sole purpose of getting more porn."
"I left the company 3 weeks later."
While some think these data snooping stories could get any sleazier or
disgusting, customers are now distraught that they obviously underestimated the
Geek Squad.
This latest employee confession is yet another in a string of reports that
shows that Best Buy's employees are routinely violating customer privacy.